Returns | Refunds | Shipping

Return Policy:

Due to the sensitive nature of our products and our rigorous quality control standards, Precision Peptide Co., LLC is unable to accept returns. We understand the importance of our products in your research, and therefore, we ensure that each product is delivered in its best condition.

Incorrect, Missing or Damaged Items:

In the rare event that your order contains incorrect, missing, or damaged items, please contact us immediately at info@precisionpeptideco.com. Our dedicated customer support team is committed to resolving such issues promptly and ensuring your satisfaction with our products and services.

Order Cancellations:

Orders may be canceled for a full refund if the request is made before the order has been shipped. Please send your cancellation requests to info@precisionpeptideco.com. Unfortunately, we cannot cancel orders once they have been shipped.

Shipping Policy:

Precision Peptide Co., LLC offers free Priority USPS shipping on orders over $100 within the US. We strive to process and ship orders promptly, with same-day shipping for orders placed before 1pm PST on business days. Orders received after this time or on weekends/holidays will be shipped on the next business day.

Shipping Options:

We offer various shipping options to meet your needs, including:

  • Free shipping for orders over $100
  • Priority USPS shipping
  • FedEx 2-day and Overnight options
  • A tracking number will be provided once your order ships
  • Please note that shipping rates and options are subject to change without notice.

Privacy & Security:

Your privacy is of utmost importance to us. All online transactions are protected by 256-bit SSL encryption. Your personal and order information will remain confidential. We may share your personal information with Service Providers, Affiliates, Business partners, and law enforcement as required.

Ordering Process:

You can place orders 24/7 through our secure website. Once your order is submitted, approved, and payment is processed, it will be promptly filled and shipped using a reputable delivery service.

Account Registration:

While optional, registering an account with us allows for a faster checkout process, access to order history, and the ability to track current orders. Guests can also check out without registering.

Customer Satisfaction:

At  Precision Peptide Co., LLC, we are dedicated to providing exceptional quality and service. If you have any questions or concerns about our products or services, please do not hesitate to contact us. We are here to ensure your complete satisfaction.